Muthu serves as Practice Head for our Customer experience solutions portfolio and administers the entire User Experience Management business offering of TransSys. This means he not only develops the roadmap for successful CRM adoption and implementation for our clients, but also takes the onus of sales consulting and delivery. Muthu has over 14 years of CRM strategy formulation and implementation experience earned by working for reputed clientele across industries like telecom, airlines, manufacturing, life science, public sector, banking, and financial services. Prior to joining TransSys, he has served with companies like Oracle, HCL and TCS and has travelled extensively across the globe to provide consultation and oversee implementation. Muthu holds a Masters Degree in Business Administration with specialization in Marketing.